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Terms Of Service
This User Agreement ("Agreement") is an agreement between Penticton Web
Design & Hosting, Inc., and the party set forth in the related Registration
Form ("User" or "You" and "Your") incorporated herein by reference (together
with any subsequent Registration Forms or other online signup, acceptance or
order form submitted by User, the "Registration Form"), and applies to the
purchase of all services ordered by User on the Registration Form
(collectively, the "Services"). As used herein the term "User" and "You"
shall also include any and all users, Customers, subscribers, affiliates
(including without limitations Users or non-Users to whom Penticton Web
Design & Hosting provides links or banners to promote the services or
products of Penticton Web Design & Hosting or any third party the services
or products of which are offered by or obtained through or in connection
with Penticton Web Design & Hosting), resellers or others (i) who sign up
for, use or obtain services or products from Penticton Web Design & Hosting
or from any third party services or products of which are offered by or
obtained through or in connection with Penticton Web Design & Hosting, or
(ii) who visit the Web sites of Penticton Web Design & Hosting and Penticton
Web Design & HostingWEB or of any such third party.
PLEASE READ THIS AGREEMENT CAREFULLY.
SIGNING UP FOR THE SERVICES CREATES A CONTRACT BETWEEN YOU AND US,
CONSISTING OF THE ORDER, THE APPLICABLE SERVICE DESCRIPTION AND THIS USER
AGREEMENT. YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND
ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS AGREEMENT,
INCLUDING OUR ACCEPTABLE USE POLICY. YOUR USE OF THE SERVICES CONSTITUTES
ACCEPTANCE OF THIS AGREEMENT.
- Acceptable Use Policy.
Under this Agreement, User shall comply with Penticton Web Design &
Hosting's then current Acceptable Use Policy ("AUP"), as amended,
modified or updated from time to time by Penticton Web Design & Hosting,
and other agreements which currently can be viewed under the Terms of
Service section of this Web site (collectively, the "Terms of Service"),
and which is incorporated in this Agreement by reference. User hereby
acknowledges that it has reviewed the AUP and that the terms of the AUP
are incorporated herein by reference. In the event of any
inconsistencies between this Agreement and the AUP, the terms of the AUP
shall govern. Penticton Web Design & Hosting does not intend to
systematically monitor the content that is submitted to, stored on or
distributed or disseminated by User via the Service (the "User
Content"). User Content includes content of User's and/or users of
User's Web site. Accordingly, under this Agreement, You will be
responsible for Your users content and activities on Your Web site.
Notwithstanding anything to the contrary contained in this Agreement,
Penticton Web Design & Hosting may immediately take corrective action,
including removal of all or a portion of the User Content, disconnection
or discontinuance of any and all Services, or termination of this
Agreement in the event of notice of possible violation by User of the
AUP. In the event Penticton Web Design & Hosting takes corrective action
due to a violation of the AUP, Penticton Web Design & Hosting shall not
refund to User any fees paid in advance of such corrective action. User
hereby agrees that Penticton Web Design & Hosting shall have no
liability to User or any of User's users due to any corrective action
that Penticton Web Design & Hosting may take (including, without
limitation, suspension, termination or disconnection of Services).
- Term; Termination; Cancellation Policy.
- The initial term of this Agreement shall be as set forth in the
Registration Form (the "Initial Term"). The Initial Term shall begin
upon commencement of the Services to User. After the Initial Term,
this Agreement shall automatically renew. ADDITIONALLY AFTER THE
INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE US TO
AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE
TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR
CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial
Term and all successive renewal periods shall be referred to,
collectively, as the "Term".
- This Agreement may be terminated or cancelled;
-
at anytime by either party by giving the other party thirty
(30) days prior written notice, provided that we may charge You
a minimum $35.00 charge as an early cancellation fee.
If an account with a thirty (30) day money-back guarantee is
purchased and cancelled within thirty (30) days of sign-up, the
User will, upon request, receive a full refund of all hosting
fees. Requests for these refunds should be made through our
Support Team. Refunds made for a thirty (30) day money-back
guarantee will not include domain registration fees or setup
fees, nor will they include any fees for additional services
that are purchased in the first thirty (30) days. If your plan
includes a free domain name and You cancel within the first 30
days, a fee for the domain will be deducted from your refund. If
you do not wish to keep the domain name, Penticton Web Design &
Hosting will take possession of the domain and the fee will not
be charged.
The thirty (30) day money-back guarantee is valid for
credit-card payments only. Due to the costs associated with
processing payments made by other methods, we are not able to
offer the thirty (30) day money-back guarantee for other payment
methods.
- by Penticton Web Design & Hosting in the event of nonpayment
by User,
- by Penticton Web Design & Hosting, at any time, without
notice, if, in Penticton Web Design & Hosting's sole and
absolute discretion and/or judgment, User is in violation of any
term or condition of this Agreement and related agreements, AUP,
or User's use of the Services disrupts or, in Penticton Web
Design & Hosting's sole and absolute discretion and/or judgment,
could disrupt, Penticton Web Design & Hosting's business
operations and/or
- by Penticton Web Design & Hosting as provided herein.
-
If You cancel this Agreement, upon proper notice to Penticton Web
Design & Hosting, prior to the end of the Initial Term or any Term
thereafter,
- You shall be obligated to pay all fees and charges accrued
prior to the effectiveness of such cancellation;
-
Penticton Web Design & Hosting may (but is not obligated to)
refund to You all pre-paid fees for basic hosting services for
the full months remaining after effectiveness of cancellation
(i.e., no partial month fees shall be refunded), less any setup
fees, cancellation fees, and any discount applied for
prepayment, provided that You are not in breach of any terms and
conditions of this AUP, User Agreement, Anti-Spamming Policy or
Domain Policy;
If your plan includes a free domain name, a fee for the
domain will be deducted from your refund. If you do not wish to
keep the domain name, Penticton Web Design & Hosting will take
possession of the domain and the fee will not be charged.
and/or
- We may charge You one hundred percent (100%) of all charges
for all Services for each month remaining in the Term (other
than basic hosting fees as provided in (ii) above).
- Any cancellation request shall be effective thirty (30) days
after receipt by Penticton Web Design & Hosting, unless a later
date is specified in such request.
-
Penticton Web Design & Hosting may terminate this Agreement,
without penalty,
- if the Services are prohibited by applicable law, or become
impractical or unfeasible for any technical, Terms of Service or
regulatory reason, by giving User as much prior notice as
reasonably practicable; or
- immediately, if Penticton Web Design & Hosting determines
that User's use of the Services, the Web site or the User
Content violates any Penticton Web Design & Hosting term of
service, including the AUP, User Agreement, Anti-Spam Policy,
Privacy Policy or Domain Policy. If Penticton Web Design &
Hosting cancels this Agreement prior to the end of the Term for
Your breach of this Agreement and related agreements, including
the AUP, User Agreement, Anit-Spam Policy, Privacy Policy or
Domain Policy or User's use of the Services disrupts our
network, Penticton Web Design & Hosting shall not refund to You
any fees paid in advance of such cancellation and You shall be
obligated to pay all fees and charges accrued prior to the
effectiveness of such cancellation; further, We may charge You
100% of all charges for all Services for each month remaining in
the Term and Penticton Web Design & Hosting shall have the right
to charge You an administrative fee of a minimum of $35.00.
- Upon termination of this Agreement for any cause or reason
whatsoever, neither party shall have any further rights or
obligations under this Agreement, except as expressly set forth
herein. The provisions of Sections 2(e), 3, 4, 12, 13, 17, 19 and 20
of this Agreement shall survive the expiration or termination of
this Agreement for any cause or reason whatsoever, and,
notwithstanding the expiration or termination of this Agreement, the
parties shall each remain liable to the other for any indebtedness
or other liability theretofore arising under this Agreement.
Termination of this Agreement and retention of pre-paid fees and
charges shall be in addition to, and not be in lieu of, any other
Terms of Service or equitable rights or remedies to which Penticton
Web Design & Hosting may be entitled.
- UPON TERMINATION OF THIS AGREEMENT FOR ANY CAUSE OR REASON
WHATSOEVER, USER WEB SITE FILES AND USER CONTENT AND OTHER DATA IS
DELETED UPON ACCOUNT TERMINATION. Accordingly, User should always
maintain back-up copies of User's web site and other User content
and data so User may use such copies host elsewhere after such
termination.
- You have ninety (90) days to dispute any charge or payment
processed by Penticton Web Design & Hosting. If you have a question
concerning a charge you believe is incorrect, please contact us at
billing@Penticton Web Design & Hosting-inc.com
- User's Responsibilities.
- User is solely responsible for the quality, performance and all
other aspects of the User Content and the goods or services provided
through the User Web site.
- User will cooperate fully with Penticton Web Design & Hosting in
connection with Penticton Web Design & Hosting's provision of the
Services. User must provide any equipment or software that may be
necessary for User to use the Services. Delays in User's performance
of its obligations under this Agreement will extend the time for
Penticton Web Design & Hosting's performance of its obligations that
depend on User's performance on a day for day basis. User must
provide complete, correct and genuine contact information in the
Registration Form and update such information as necessary from time
to time so it remains complete, correct and genuine at all times;
failure to do so may result in suspension or cancellation of
Services. User will notify Penticton Web Design & Hosting of any
change in User's mailing address, telephone, electronic mail or
other contact information.
- User assumes full responsibility for providing end users with
any required disclosure or explanation of the various features of
the User Web site and any goods or services described therein, as
well as any rules, terms or conditions of use.
- Because the Services permit Users to electronically transmit or
upload content directly to the User Web site, User shall be fully
responsible for uploading all content to the User Web site and
supplementing, modifying and updating the User Web site, including
all back-ups. User is also responsible for ensuring that the User
Content and all aspects of the User Web site are compatible with the
hardware and software used by Penticton Web Design & Hosting to
provide the Services, as the same may be changed by Penticton Web
Design & Hosting from time to time. Penticton Web Design & Hosting
shall not be responsible for any damages to the User Content, the
User Web site or other damages or any malfunctions or service
interruptions caused by any failure of the User Content or any
aspect of the User Web site to be compatible with the hardware and
software used by Penticton Web Design & Hosting to provide the
Services.
- User is solely responsible for making back-up copies of the User
Web site and User Content.
- Penticton Web Design & Hosting does not maintain backup copies
of User Web sites or e-mail. Penticton Web Design & Hosting cannot
guarantee that the contents of a Web site will never be deleted or
corrupted, or that a backup of a Web site will always be available.
Users should always copy all content of a Web site to a local
computer and Penticton Web Design & Hosting strongly suggest that
Users make an additional copy (on tape, CD, multiple floppy disks,
another desktop, or elsewhere) to ensure the availability of the
files .. IT IS THE USER'S SOLE RESPONSIBILTY TO MAKE OFFLINE,
BACK-UP COPIES OF THE USER'S WEB SITE AND USER CONTENT AND DATA.
NOTE: IT IS ESSENTIAL THAT USERS BACKUP FILES OFFLINE, EVEN IF USER
PURCHASES OR HAS PRODUCTS, SUCH AS SITE BACKUP AND RESTORE.
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The user is responsible for maintaining complete backups for any
files, content, software, or other items stored from time to time in
a VPS account or VPS container. Penticton Web Design & Hosting does
not maintain such back-ups.
As part of Penticton Web Design & Hosting's ongoing hosting,
Penticton Web Design & Hosting does create and store on a temporary
basis VPS backups which are intended for Penticton Web Design &
Hosting's disaster recovery only which are typically available only
in the event of hardware failure, and only for a short period
thereafter. Penticton Web Design & Hosting cannot guarantee the
existence, accuracy or completeness of any backups. Please note that
typically a complete VPS restoration will overwrite anything stored
in your VPS account.
- User is responsible for maintaining the confidentiality of login
and billing information. Penticton Web Design & Hosting is not
liable for any account disputes that may arise between various
parties holding account login information. Penticton Web Design &
Hosting is not responsible for any changes made to the account or
any information that has been modified by User, or any parties
authorized by User, to access the vDeck. User is responsible for
updating and maintaining contact and billing information with
Penticton Web Design & Hosting. Any changes to the User contact
information must be made using the account vDeck or by contacting
our Support Team. User is responsible for ensuring that Penticton
Web Design & Hosting is able to notify the User for technical,
billing or other issues or purposes deemed necessary by Penticton
Web Design & Hosting to maintain the account.
- Free Web Hosting. If you have enrolled in a free plan, your Web
site may carry advertising HTML for Penticton Web Design & Hosting
or a third party, which could include different types of
advertisements, including banners or pop-ups. If you would prefer
not to have such advertising on your Web site, we encourage you to
sign up for a plan that does not include advertising. Our Support
Team can help you choose the plan that is right for you
- User's Representations and Warranties.
- User hereby represents and warrants to Penticton Web Design &
Hosting, and agrees that during the Initial Term and any Term
thereafter User will ensure that:
- User is the owner or valid licensee of the User Content and
each element thereof, and User has secured all necessary
licenses, consents, permissions, waivers and releases for the
use of the User Content and each element thereof, including
without limitation, all trademarks, logos, names and likenesses
contained therein, without any obligation by Penticton Web
Design & Hosting to pay any fees, residuals, guild payments or
other compensation of any kind to any Person;
- User's use, publication and display of the User Content will
not infringe any copyright, patent, trademark, trade secret or
other proprietary or intellectual property right of any person,
or constitute a defamation, invasion of privacy or violation of
any right of publicity or any other right of any person,
including, without limitation, any contractual, statutory or
common law right or any "moral right" or similar right however
denominated;
- User will comply with all applicable laws, rules and
regulations regarding the User Content and the User Web site and
will use the User Web site only for lawful purposes; and
- User has used its best efforts to ensure that the User
Content is and will at all times remain free of all computer
viruses, worms, Trojan horses and other malicious code.
- User shall be solely responsible for the development, operation
and maintenance of User's Web site, online store and electronic
commerce activities, for all products and services offered by User
or appearing online and for all contents and materials appearing
online or on User's products, including, without limitation
- the accuracy and appropriateness of the User Content and
content and material appearing in its store or on its products,
- ensuring that the User Content and content and materials
appearing in its store or on its products do not violate or
infringe upon the rights of any person, and
- ensuring that the User Content and the content and materials
appearing in its store or on its products are not defamatory or
otherwise illegal. User shall be solely responsible for
accepting, processing and filling User orders and for handling
User inquiries or complaints. User shall be solely responsible
for the payment or satisfaction of any and all taxes associated
with its Web site and online store.
- User grants Penticton Web Design & Hosting the right to
reproduce, copy, use and distribute all and any portion of the User
Content to the extent needed to provide and operate the Services
- In addition to transactions entered into by You on Your behalf,
You also agree to be bound by the terms of this Agreement for
transactions entered into on Your behalf by anyone acting as Your
agent, and transactions entered into by anyone who uses Your
account, whether or not the transactions were on Your behalf.
- User (a) shall at all times be solely responsible for and
maintain the confidentiality of personal information of
Massachusetts residents contained in User Content and/or the User
Web site in accordance with 201 CMR 17.00: Standards for the
Protection of Personal Information of Residents of the Commonwealth
(the "MA Regulation") and (b) maintain appropriate security measures
that are in compliance with the MA Regulation and all similar
regulations promulgated under the laws of the state and federal
governments of the United States of America. For the purposes of
this section [4.e ], "personal information" means the first and last
name or first initial and last name of an individual together with
one or more of the following relating to such individual: (i) Social
Security number; (ii) driver's license number/state-issued
identification number; or (iii) financial account number, or credit
or debit card number, with or without any required security code,
access code, personal identification number, or password, that would
permit access to the account.
- License to Penticton Web Design & Hosting. User hereby grants
to Penticton Web Design & Hosting a non-exclusive, royalty-free,
worldwide right and license during the Initial Term and any Term
thereafter to do the following to the extent necessary in the
performance of Services under the Order:
- digitize, convert, install, upload, select, order, arrange,
compile, combine, synchronize, use, reproduce, store, process,
retrieve, transmit, distribute, publish, publicly display, publicly
perform and hyperlink the User Content; and
- make archival or back-up copies of the User Content and the User
Web site.
- Except for the rights expressly granted above, Penticton Web
Design & Hosting is not acquiring any right, title or interest in or
to the User Content, all of which shall remain solely with User.
- Penticton Web Design & Hosting, in its sole discretion, reserves
the right (i) to deny, cancel, suspend, transfer or alter, modify,
correct, amend, change, program, or take any other corrective action
to protect the integrity and stability of the Services (including
altering, modifying, correcting, amending, changing, programming, or
taking any other corrective action regarding any malicious code,
software or related abusive activity, User Content and/or Web
site(s)), and/or (ii) to comply with any applicable laws, government
rules, or requirements, requests of law enforcement, or to avoid any
liability, civil or criminal. User further agrees that Penticton Web
Design & Hosting shall not be liable to User for any loss or damages
that may result from such conduct.
- Billing and Payment.
- User will pay to Penticton Web Design & Hosting the service fees
for the Services in the manner set forth in the Registration Form.
- Please note that special offers are limited-time promotional
prices that are available to new customers and are valid for the
initial term only. You will be notified of your pricing for your
renewal period prior to or at time of renewal. Your renewal pricing
ALSO will be available through your control panel at time of
renewal. Penticton Web Design & Hosting may increase the Service Fee
and Product fees (i) in the manner permitted in the service
description and (ii) at any time on or after expiration of the
Initial Term by providing one day (24 hours) prior written notice
thereof to User. Written notice may be in the form of (i) notices
and update in the User's Control Panel , (ii) Public Alerts issued
by Penticton Web Design & Hosting (ii) Renewal Notification or (iv.)
next scheduled rebill amount in User's Billing Central. It is the
Users sole responsibility to periodically review users Billing
Central information area:.
User may always check the User's Billing Central area to get an
up-to-date statement of the current amount being billed to User for
Services. It is the User's sole responsibility to periodically
review users Billing Central information.
- The Service Fees do not include any applicable sales, use,
revenue, excise or other taxes imposed by any taxing authority with
respect to the Services or any software provided hereunder
(excluding any tax on Penticton Web Design & Hosting's net income).
All such taxes may be added to Penticton Web Design & Hosting's
invoices for the fees as separate charges to be paid by User. All
fees are fully earned when due and non-refundable when paid.
- Unless otherwise specified, all initial fees shall be payable
upon sign-up, and all subsequent fees and related charges shall be
due and payable when billed, if by credit card, or if not by credit
card, within thirty (30) days after the date of the invoice. If any
invoice is not paid within seven (7) days after the date of the
invoice, Penticton Web Design & Hosting may charge User a late fee
of $15.00 for; in addition any amounts payable to Penticton Web
Design & Hosting not paid when due will bear interest at the rate of
one and one half percent (1.5%) per month or the maximum rate
permitted by applicable law, whichever is less.
- If Penticton Web Design & Hosting collects any payment due at
law or through an attorney at law or under advice therefrom or
through a collection agency, or if Penticton Web Design & Hosting
prevails in any action to which the User and Penticton Web Design &
Hosting are parties, User will pay all costs of collection,
arbitration and litigation, including, without limitation, all court
costs and Penticton Web Design & Hosting's reasonable attorneys'
fees.
- If any check is returned for insufficient funds Penticton Web
Design & Hosting may impose a minimum processing charge of $25.00.
- In the event that any amount due to Penticton Web Design &
Hosting is not paid when due, Penticton Web Design & Hosting, in its
sole discretion, may immediately terminate this Agreement, and/or
withhold or suspend Services. NOTE: USER WEB SITE FILES AND USER
CONTENT AND OTHER DATA IS DELETED UPON ACCOUNT TERMINATION.
- There may be a minimum $50.00 charge to reinstate accounts that
have been suspended or terminated.
- Wire transfers will be assessed a minimum $35.00 charge.
- There may be a minimum $35.00 charge for all credit card
chargebacks.
- User acknowledges and agrees that Penticton Web Design & Hosting
may pre-charge User's fees for Services and products to its credit
card supplied by User during registration for the Initial Term.
- YOU ACKNOWLEDGE, AGREE AND AUTHORIZE US TO AUTOMATICALLY BILL
AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL
LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER
PARTY AS PROVIDED IN SECTION.
- Payment Policies - General
- Accounts will not be activated or reactivated without prior
payment.
- All hosting fees and domain name renewal fees are due on or
before the due date of the renewing account and/or domain name.
- Incomplete, incorrect or questionable signup information can
result in an account being suspended or terminated or NOT being
activated. Some accounts may be placed on hold for up to 72 hours,
pending review of information received.
- Any losses or expenses experienced by the User, due to actions
taken by Penticton Web Design & Hosting in response to Users
non-payment, are not the responsibility of Penticton Web Design &
Hosting.
- Unless stated otherwise, a reference to 'USD$', '$US', 'dollar'
or '$' is a reference to USA currency. All fees or other amounts
hereunder shall be payable in US currency, provided however that in
the event you signed up for your account or any other product or
service for which the fee or other amount is payable in a currency
other than $US, then any amounts payable by you hereunder shall be
payable in such other currency.
- Payment Policies - Payment Processing
- Penticton Web Design & Hosting's preferred method of payment is
credit card.
- By purchasing our hosting services, you are agreeing to allow
Penticton Web Design & Hosting to place your account on a recurring
payment plan. The account will automatically be re-billed according
to the terms of the plan you select. By renewing your services and
products you further agree to all of Penticton Web Design &
Hosting's Terms of Services and any price increases.
- You grant Penticton Web Design & Hosting permission to charge
your credit card for any and all services you request, including,
but not limited to, hosting and/or domain name renewals.
- If we are unable to process a payment for your hosting plan by
its due date, your account will be cancelled for non-payment and you
will not be able to access your Web site or e-mail.
- WHEN AN ACCOUNT IS CANCELED, ALL COPIES OF THE WEB SITE AND
E-MAIL FILES ARE PERMANENTLY AND IRRETRIEVABLY REMOVED FROM OUR
SERVERS UPON ACCOUNT CANCELLATION.
- If an account has been suspended for non-payment, it will only
be reactivated upon payment of all overdue fees. Upon reactivation,
we are not responsible for any deleted Web site or Content.
- If we make any refunds due to charges you dispute with your
credit card Penticton Web Design & Hosting, we will cancel your
account. The cancelled account will only be reactivated once all
disputed/refunded fees are resolved satisfactorily, and we receive
payment for any and all administrative fees incurred by Penticton
Web Design & Hosting as a result of your dispute or charge-back
request. We cannot guarantee any files or e-mail will be available
upon reactivation.
- It is a violation of this Agreement for you to misuse or
fraudulently use credit cards, charge cards, electronic funds
transfers, and/or electronic checks. A determination of such misuse
or fraudulent use shall be in our sole discretion. Further, we may
report all such misuses and fraudulent uses (as determined by us in
our sole discretion) to appropriate government and law enforcement
authorities, credit reporting services, financial institutions and
credit card companies. In these situations, you shall have waived
any and all rights to privacy.
- Penticton Web Design & Hosting as Reseller or Licensor.
Penticton Web Design & Hosting is acting only as a reseller or licensor
of certain services, hardware, software and equipment used in connection
with the products and/or Services that were or are manufactured or
provided by a third party ("Non-Penticton Web Design & Hosting
Product"). Penticton Web Design & Hosting shall not be responsible for
any changes in the Services that cause the Non-Penticton Web Design &
Hosting Product to become obsolete, require modification or alteration,
or otherwise affect the performance of the Services. Any malfunction or
manufacturer's defects of Non-Penticton Web Design & Hosting Product
either sold, licensed or provided by Penticton Web Design & Hosting to
User or purchased directly by User used in connection with the Services
will not be deemed a breach of Penticton Web Design & Hosting's
obligations under this Agreement. Any rights or remedies User may have
regarding the ownership, licensing, performance or compliance of
Non-Penticton Web Design & Hosting Product are limited to those rights
extended to User by the manufacturer of such Non-Penticton Web Design &
Hosting Product. User is entitled to use any Non-Penticton Web Design &
Hosting Product supplied by Penticton Web Design & Hosting only in
connection with User's permitted use of the Services. User shall use its
best efforts to protect and keep confidential all intellectual property
provided by Penticton Web Design & Hosting to User through any
Non-Penticton Web Design & Hosting Product and shall make no attempt to
copy, alter, reverse engineer, or tamper with such intellectual property
or to use it other than in connection with the Services. User shall not
resell, transfer, export or re-export any Non-Penticton Web Design &
Hosting Product, or any technical data derived therefrom, in violation
of any applicable United States or foreign law.
- Internet Protocol (IP) Address Ownership. If Penticton Web
Design & Hosting assigns User an Internet Protocol ("IP") address for
User's use, the right to use that IP address shall belong only to
Penticton Web Design & Hosting, and User shall have no right to use that
IP address except as permitted by Penticton Web Design & Hosting in its
sole and absolute discretion in connection with the Services, during the
term of this Agreement. Penticton Web Design & Hosting shall maintain
and control ownership of all Internet Protocol numbers and addresses
that may be assigned to User by Penticton Web Design & Hosting, and
Penticton Web Design & Hosting reserves the right to change or remove
any and all such Internet Protocol numbers and addresses, in its sole
and absolute discretion.
- Caching. User expressly;
- grants to Penticton Web Design & Hosting a license to cache the
entirety of the User Content and User's Web site, including content
supplied by third parties, hosted by Penticton Web Design & Hosting
under this Agreement and
- agrees that such caching is not an infringement of any of User's
intellectual property rights or any third party's intellectual
property rights.
- CPU Usage. User agrees that User shall not use excessive
amounts of CPU processing on any of Penticton Web Design & Hosting's
servers. Any violation of this policy may result in corrective action by
Penticton Web Design & Hosting, including assessment of additional
charges, disconnection or discontinuance of any and all Services, or
termination of this Agreement, which actions may be taken in Penticton
Web Design & Hosting's sole and absolute discretion. If Penticton Web
Design & Hosting takes any corrective action under this section, User
shall not be entitled to a refund of any fees paid in advance prior to
such action.
-
Bandwidth and Disk Usage. Penticton Web Design & Hosting
provides Users with bandwidth, disk space and other resources, such as
e-mail and/or file-transfer-protocol ("FTP") accounts, the amount of
which is defined in Penticton Web Design & Hosting's web pages
describing the package of Services purchased at the time of purchase. In
some cases, Penticton Web Design & Hosting may not establish a specific
amount of bandwidth, disk space and other resources, and refer to that
as "Unlimited". In all cases, the Services are intended for normal use
only, and any activity that results in excessive usage that is
inconsistent with normal usage patterns is strictly prohibited.
Penticton Web Design & Hosting reserves the right to suspend,
discontinue or delete the accounts of Users whose use of disk space,
bandwidth or other resources results in or presents the risk of
degradation of service to other customers, regardless of the amount of
disk space, bandwidth or other resources included in the User's plan.
User agrees that such usage shall not exceed the amounts set by
Penticton Web Design & Hosting for the Services purchased (the "Agreed
Usage") and is additionally subject to normal usage guidelines
established by Penticton Web Design & Hosting as in effect from time to
time. These allotments are optimized and dedicated towards serving the
Content and User's active electronic mail services related solely to
User's web hosting account(s) with Penticton Web Design & Hosting.
Hosting space is intended for normal use only, and is limited to Web
files, active e-mail and content of the hosted Web sites, not for
storage (whether of media, e-mails, or other data). Hosting space
further may not be used as offsite storage of electronic files,
electronic mail or FTP hosts. You are responsible for removing any
files, e-mails or other data which do not meet these requirements, and
for adhering to any usage requirements or limits allocated to your
account(s). Failure to do so may result in removal and deletion of such
materials (including without limitation files and e-mails), and/or in
discontinuation of your services or account, which actions we may take
in our sole discretion.
Penticton Web Design & Hosting will monitor User's use of bandwidth,
disk usage and other resources. Penticton Web Design & Hosting, in its
sole discretion, shall have the right to take any corrective action if
User's utilization of bandwidth, disk usage or other resources exceeds
the Agreed Usage, normal usage, or is used for other improper storage or
usage. Such corrective action may include the assessment of additional
charges, disconnection or discontinuance of any and all Services,
removal or deletion of User's Web site, User Content, User's electronic
mail and e-mail services and/or other materials and services or
termination the User's account and of this Agreement, which actions may
be taken in Penticton Web Design & Hosting's sole and absolute
discretion.
If Penticton Web Design & Hosting takes any such corrective action
under this section, User shall not be entitled to a refund or credit of
any fees paid prior to such action. User will comply with all applicable
laws, rules and regulations regarding User's Web site, User Content
and/or User's electronic mail services, including use of bandwidth, disk
usage and other resources and will use such services and resources only
for lawful purposes. User may not utilize: the Services to copy material
from third parties (including text, graphics, music, videos or other
copyrightable material) without proper authorization; the Services to
misappropriate or infringe the patents, copyrights, trademarks or other
intellectual property rights of any third party; the Services to traffic
in illegal drugs, gambling, obscene materials or any other products or
services that are prohibited under applicable law; the Services to
export encryption software to points outside the United States in
violation of applicable export control laws; the Services to forge or
misrepresent message headers, whether in whole or in part, to mask the
originator of the message. If Penticton Web Design & Hosting learns or
discovers that User is violating any law related to User's Web site,
User Content and/or User's electronic mail services, use of bandwidth,
disk usage or other resources or Agreed Usage, Penticton Web Design &
Hosting may be obligated to or may in its discretion inform the
necessary law enforcement and/or any related agency(ies) of such conduct
and may provide such agency(ies) with information related to User,
User's Web site, User Content and/or User's electronic mail.
User is responsible for complying with any usage requirements or
limits for bandwidth, disk space or other resources, and monitoring such
usage to ensure the Web site does not violate such requirements or
exceed any such limits allocated for the account(s) and otherwise
complies with this Agreement. Penticton Web Design & Hosting will use
commercially reasonable efforts to e-mail Users who are at or near their
utilization limits, but Penticton Web Design & Hosting does not take
responsibility if e-mail notification(s) is not received by the User.
Penticton Web Design & Hosting reserves the right to discontinue service
through the beginning of the next month for your account in the event
that it exceeds the any such allotment.
- Parked Domain Services. In addition to the applicable terms
and conditions contained herein:
- If User signs up to register and park a domain name with
Penticton Web Design & Hosting, User agrees to pay Penticton Web
Design & Hosting the annual fee a set forth on our Web site (the
"Parked Page Services"). User's annual billing date will be
determined based on the month User establishes the Parked Page
Services with Penticton Web Design & Hosting. Payments are
non-refundable. If for any reason Penticton Web Design & Hosting is
unable to charge User's payment method for the full amount owed
Penticton Web Design & Hosting for the service provided, or if
Penticton Web Design & Hosting is charged a penalty for any fee it
previously charged to Your payment method, User agrees that
Penticton Web Design & Hosting may pursue all available remedies in
order to obtain payment. User agrees that among the remedies
Penticton Web Design & Hosting may pursue in order to effect
payment, shall include but will not be limited to, immediate
cancellation without notice to User of User's service. Penticton Web
Design & Hosting reserves the right to charge a reasonable service
fee for administrative tasks outside the scope of its regular
services. These include, but are not limited to, User service issues
that cannot be handled over e-mail but require personal service, and
disputes that require legal services. These charges will be billed
to the payment method we have on file for User.
- User agrees to be responsible for notifying Penticton Web Design
& Hosting should User desire to terminate use of any of the Parked
Page Services, including, but not limited to, those purchased.
Notification of User's intent to terminate must be provided to
Penticton Web Design & Hosting no earlier than thirty (30) days
prior to User's billing date but no later than ten (10) days prior
to the billing date. In the absence of notification from User,
Penticton Web Design & Hosting will automatically continue the
Parked Page Services indefinitely and will charge User's payment
method that is on file with Penticton Web Design & Hosting, at
Penticton Web Design & Hosting's then current rates. It is User's
responsibility to keep their payment method information current,
which includes the expiration date if using a credit card. In the
event User terminates the Parked Page Services, moving their Web
site off of the Penticton Web Design & Hosting hosting servers is
User's responsibility. Penticton Web Design & Hosting will not
transfer or FTP such Web site to another provider. Any change by
User of their name-server is not deemed cancellation of the Parked
Page Services.
- Penticton Web Design & Hosting will provide User with the Parked
Page Services as long as User abides by the terms and conditions set
forth herein and in each of Penticton Web Design & Hosting's
policies and procedures.
- By using any of the Parked Pages Services, User agrees that
Penticton Web Design & Hosting may point the domain name or DNS to
one of Penticton Web Design & Hosting's or Penticton Web Design &
Hosting's affiliates web pages, and that they may place advertising
on User's web page and that Penticton Web Design & Hosting
specifically reserves this right. User shall have no right to any
compensation and shall not be entitled and shall have no right to
receive any funds related to the monetization of User's Parked
Pages.
- User agrees to indemnify and hold harmless Penticton Web Design
& Hosting for any complications arising out of use of the Parked
Page Services, including, but not limited to, actions Penticton Web
Design & Hosting chooses to take to remedy User's improper or
illegal use of a Web site hosted by Penticton Web Design & Hosting.
User agrees it is not be entitled to a refund of any fees paid to
Penticton Web Design & Hosting if, for any reason, Penticton Web
Design & Hosting takes corrective action with respect to any
improper or illegal use of the Parked Page Services.
- If a dispute arises as a result of one or more of User's Parked
Pages, User will indemnify, defend and hold Penticton Web Design &
Hosting harmless for damages arising out of such dispute. User also
agrees that if Penticton Web Design & Hosting is notified that a
complaint has been filed with a governmental, administrative or
judicial body, regarding a Web site hosted by Penticton Web Design &
Hosting, that Penticton Web Design & Hosting, in its sole
discretion, may take whatever action Penticton Web Design & Hosting
deems necessary regarding further modification, assignment of and/or
control of the Web site to comply with the actions or requirements
of the governmental, administrative or judicial body until such time
as the dispute is settled.
- InstallCentral Terms. InstallCentral automates the
installation of a given open source application. Users are free to
install open source applications independently of InstallCentral by
following the instructions provided by Penticton Web Design & Hosting or
the organization that developed the open source application. When a User
uses an open source application, the User licenses it from the open
source provider, not from Penticton Web Design & Hosting.
- We do not provide support for the application once the
application has been successfully installed; we provide support only
for the installation or upgrade process. Any support requests
regarding actual use of the application must be directed to the
organization or Penticton Web Design & Hosting that developed the
application.
- The User is responsible for creating back-ups before upgrading
to the next version.
- We can not guarantee that the version we currently provide is
the latest one being distributed by the vendor.
- Any security risks including, but not limited to, hacking,
phishing and information piracy are the sole responsibility of the
User.
- We reserve the right to discontinue applications managed by
InstallCentral at any time.
- InstallCentral applications are installed at the User's own
risk. We can not be held liable for lost data or damage caused by
open source applications provided through InstallCentral.
- Standard and Private-Label Reseller Programs. In addition to
all terms and conditions described in this Agreement, the following
shall also be applicable to Penticton Web Design & Hosting Wholesale,
Wholesale Plus and Private-Label Resellers;
- The Reseller agrees, on behalf of both the Reseller and each
User signed up by the Reseller, to comply with these Terms of
Service.
- In the event that a Reseller or a Reseller's User is determined
to be in violation of the Terms of Service, the Reseller shall, upon
receipt of notice of the violation, take prompt action to ensure
that the account in question is updated to be in full compliance
with the Terms of Service.
- Penticton Web Design & Hosting is not responsible for the
actions or misrepresentations of Resellers. The Reseller hereby
agrees to indemnify Penticton Web Design & Hosting from and against
any and all claims made by any User that result from the Reseller's
misrepresentation, breach of the Terms of Service or other improper
actions by the Reseller.
- Penticton Web Design & Hosting reserves the right to revise its
Wholesale, Wholesale Pluse and Private-Label Reseller Programs, AUP
and the Terms of Service at any time. Changes shall take effect when
posted online.
- Users who have been signed up by Resellers agree to operate
their Web sites in accordance with the Terms of Service.
- Resellers cannot make any modifications to the Penticton Web
Design & Hosting Terms of Service. Any such alterations shall be
deemed a violation of the Terms of Service and could result in a
cancellation of a Reseller's account(s). Penticton Web Design &
Hosting is not responsible for any modifications made to the Terms
of Service by Resellers.
- Resellers in the Wholesale Reseller Program assume all
responsibility for billing and technical support for each of their
Users. Penticton Web Design & Hosting reserves the right to refuse
inquiries made to the Support Team from the Customers of Resellers
in the Wholesale Reseller Program.
- Virtual Private Servers (VPS). VPS sometimes also referred to as
Virtual Dedicated Server. When creating a VPS account, we split
dedicated servers into independent areas, referred to as containers. The
customer is responsible for providing the firewalls, software, web
files, content and Operating systems for the customer's container,
independent of other containers on the server. Each container is
allotted its own disk space, CPU power, bandwidth, and memory. This
isolation of server space allows for independent server customization
for which the customer is responsible
VPS is different from shared hosting, and VPS customers should be
technically advanced and prepared to use and operate a server, various
Operating Systems, Linux and root access.
- In addition to all terms and conditions described in this
Agreement, the following shall also be applicable to Penticton Web
Design & Hosting VPS customers;
- The Customer assumes all responsibility for installation and
maintenance of the Operating System (OS) used within the
customer's container, as well as any reinstalls and changes.
- Customer assumes all responsibility for their VPS
environment, firewalls, protections from bugs, viruses or other
intrusions, content applications and resources used.
- Customer agrees to take full responsibility for
installation, storage, back-up, maintenance, and other aspects
of its files, software, data and other content or items
transferred to or used in the container and the VPS account.
- The Customer is solely responsible for all files contained
in their VPS whether the Customer had knowledge of the files or
not and for assuring that the container is used and operated in
compliance with this Agreement.
- It is the responsibility of the customer to ensure their
system is secured and safe from compromise at all time. If a
container is found to be compromised or in violation of this
Agreement, Penticton Web Design & Hosting has the right to
suspend and terminate service immediately.
- Resource Usage Limits. Misuse of system resources, including but
not limited to, employing programs that consume excessive CPU time
(outside of reserved for user's container), network capacity, disk
IO or storage space, may result in account suspension and
termination.
- Mail Policy. VPS accounts will be governed by our shared-hosting
mail policy (See Acceptable Use Policy section 4.a). Furthermore,
anyone hosting websites or services on their server or container
that support spammers or cause any of our IP space to be listed in
any of the various Spam Databases will have their server immediately
removed from our network.
- Third-Party Software. In the event You elect to install any
third-party software, the following terms shall apply;
- You represent and warrant You have the right to use and
install the third-party software.
- You have paid the applicable licensing fees for the third
party software, and the third-party software does not and shall
not infringe on the intellectual property rights of any other
person or entity.
- You agree to defend, indemnify and hold harmless Penticton
Web Design & Hosting and its employees, officers and directors
for, from and against any and all claims brought against
Penticton Web Design & Hosting and its employees, officers and
directors by a third-party alleging the software infringes:
- the third-party's rights; or
- a U.S. patent, trademark, copyright or other
intellectual property right. You agree that in such an event
You shall pay all resulting costs, damages, expenses and
reasonable attorneys' fees that a court awards and
settlements incurred by Penticton Web Design & Hosting in
connection with any such claims.
- Property Rights.
- Penticton Web Design & Hosting hereby grants to User a limited,
non-exclusive, non-transferable, royalty-free license, exercisable
solely during the term of this Agreement, to use Penticton Web
Design & Hosting technology, products and services solely for the
purpose of accessing and using the Services. User may not use
Penticton Web Design & Hosting's technology for any purpose other
than accessing and using the Services. Except for the rights
expressly granted above, this Agreement does not transfer from
Penticton Web Design & Hosting to User any Penticton Web Design &
Hosting technology, and all rights, titles and interests in and to
any Penticton Web Design & Hosting technology shall remain solely
with Penticton Web Design & Hosting. User shall not, directly or
indirectly, reverse engineer, decompile, disassemble or otherwise
attempt to derive source code or other trade secrets from any of the
Penticton Web Design & Hosting.
- Penticton Web Design & Hosting owns all right, title and
interest in and to the Services and Penticton Web Design & Hosting's
trade names, trademarks, service marks, inventions, copyrights,
trade secrets, patents, know-how and other intellectual property
rights relating to the design, function, marketing, promotion, sale
and provision of the Services and the related hardware, software and
systems ("Marks"). Noting in this Agreement constitutes a license to
User to use or resell the Marks.
- Disclaimer of Warranty. User agrees to use all Services and
any information obtained through or from Penticton Web Design & Hosting,
at User's own risk. User acknowledges and agrees that Penticton Web
Design & Hosting exercises no control over, and accepts no
responsibility for, the content of the information passing through
Penticton Web Design & Hosting's host computers, network hubs and points
of presence or the Internet. THE SERVICES PROVIDED UNDER THIS AGREEMENT
ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS. NEITHER WE NOR ANY OF OUR
PARENT, SUBSIDIARY OR AFFILIATED CORPORATIONS, OR ANY OF THEIR
RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES,
AGENTS, ATTORNEYS, SUPPLIERS, THIRD-PARTY INFORMATION PROVIDERS,
MERCHANTS, LICENSORS OR THE LIKE (EACH, A "RELATED PERSON") MAKE ANY
WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT, FOR THE SERVICES OR ANY EQUIPMENT WE
PROVIDE. NO RELATED PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL
NOT BE INTERRUPTED OR ERROR FREE; NOR DO ANY OF THEM MAKE ANY WARRANTIES
AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR
AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES
OR MERCHANDISE CONTAINED IN OR PROVIDED THROUGH THE SERVICES. WE ARE NOT
LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY
DATA TRANSFERRED EITHER TO OR FROM USER OR STORED BY USER OR ANY OF
USER'S USERS VIA THE SERVICES PROVIDED BY US NO ORAL ADVICE OR WRITTEN
INFORMATION GIVEN BY ANY RELATED PERSON, WILL CREATE A WARRANTY; NOR MAY
YOU RELY ON ANY SUCH INFORMATION OR ADVICE. The terms of this section
shall survive any termination of this Agreement.
- Limited Warranty.
- Penticton Web Design & Hosting represents and warrants to User
that the Services will be performed (a) in a manner consistent with
industry standards reasonably applicable to the performance thereof;
(b) at least at the same level of service as provided by Penticton
Web Design & Hosting generally to its other Users for the same
services; and (c) in compliance in all material respects with the
applicable Service Descriptions. User will be deemed to have
accepted such Services unless User notifies Penticton Web Design &
Hosting, in writing, within thirty (30) days after performance of
any Services of any breach of the foregoing warranties. User's sole
and exclusive remedy, and Penticton Web Design & Hosting's sole
obligation, for breach of the foregoing warranties shall be for
Penticton Web Design & Hosting, at its option, to re-perform the
defective Services at no cost to User, or, in the event of
interruptions to the Services caused by a breach of the foregoing
warranties, issue User a credit in an amount equal to the current
monthly service fees pro rated by the number of hours in which the
Services have been interrupted. Penticton Web Design & Hosting may
provision the Services from any of its data centers and may from
time to time re-provision the Services from different data centers.
- The foregoing warranties shall not apply to performance issues
or defects in the Services (a) caused by factors outside of
Penticton Web Design & Hosting's reasonable control; (b) that
resulted from any actions or inactions of User or any third parties;
or (c) that resulted from User's equipment or any third-party
equipment not within the sole control of Penticton Web Design &
Hosting. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, WE MAKE NO
REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH
RESPECT TO THE SERVICES OR ANY SOFTWARE PROVIDED UNDER THIS
AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR
NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND WE HEREBY EXPRESSLY
DISCLAIM THE SAME. WITHOUT LIMITING THE FOREGOING, ANY THIRD-PARTY
PRODUCT OR SERVICE PROVIDED TO USER HEREUNDER IS PROVIDED "AS IS"
WITHOUT ANY CONDITION OR WARRANTY WHATSOEVER. WE DO NOT WARRANT THAT
THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE.
- Limitation of Liability.
- IN NO EVENT WILL OUR LIABILITY IN CONNECTION WITH THE
SERVICES, ANY SOFTWARE PROVIDED HEREUNDER OR ANY ORDER, WHETHER
CAUSED BY FAILURE TO DELIVER, NON-PERFORMANCE, DEFECTS, BREACH OF
WARRANTY OR OTHERWISE, EXCEED THE AGGREGATE SERVICE FEES PAID TO US
BY YOU DURING THE 3-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT
GIVING RISE TO SUCH LIABILITY.
- WE CANNOT GUARANTEE CONTINUOUS SERVICE, SERVICE AT ANY
PARTICULAR TIME, INTEGRITY OF DATA, INFORMATION OR CONTENT STORED OR
TRANSMITTED VIA THE INTERNET. WE WILL NOT BE LIABLE FOR ANY
UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE, THEFT,
DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE OF, DATA,
INFORMATION OR CONTENT TRANSMITTED, RECEIVED OR STORED ON ITS
SYSTEM.
- EXCEPT AS EXPRESSLY PROVIDED BELOW, NEITHER PARTY SHALL BE
LIABLE IN ANY WAY TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY
LOST PROFITS OR REVENUES, LOSS OF USE, LOSS OF DATA OR COSTS OF
PROCUREMENT OF SUBSTITUTE GOODS, LICENSES OR SERVICES OR SIMILAR
ECONOMIC LOSS, OR FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR SIMILAR DAMAGES OF ANY NATURE, WHETHER FORESEEABLE
OR NOT, UNDER ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT OF
OR IN CONNECTION WITH THE PERFORMANCE OR NON-PERFORMANCE OF ANY
ORDER, OR FOR ANY CLAIM AGAINST THE OTHER PARTY BY A THIRD PARTY,
REGARDLESS OF WHETHER IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
CLAIM OR DAMAGES.
- The limitations contained in this Section apply to all causes of
action in the aggregate, whether based in contract, tort or any
other Terms of Service theory (including strict liability), other
than claims based on fraud or willful misconduct. The limitations
contained in Section 15 shall not apply to User's indemnification
obligations.
- Notwithstanding anything to the contrary in this Agreement,
Penticton Web Design & Hosting's maximum liability under this
Agreement for all damages, losses, costs and causes of actions from
any and all claims (whether in contract, tort, including negligence,
quasi-contract, statutory or otherwise) shall not exceed the actual
dollar amount paid by User for the Services which gave rise to such
damages, losses and causes of actions during the 3-month period
prior to the date the damage or loss occurred or the cause of action
arose.
- User understands, acknowledges and agrees that if Penticton Web
Design & Hosting takes any corrective action under this Agreement
because of an action of User or one if its Users or a reseller, that
corrective action may adversely affect other Users of User or other
reseller Users, and User agrees that Penticton Web Design & Hosting
shall have no liability to User, any of its Users or any Reseller
User due to such corrective action by Penticton Web Design &
Hosting.
- This limitation of liability reflects an informed, voluntary
allocation between the parties of the risks (known and unknown) that
may exist in connection with this Agreement. The terms of this
section shall survive any termination of this Agreement.
- Indemnification. User agrees to indemnify, defend and hold
harmless Penticton Web Design & Hosting and its parent, subsidiary and
affiliated companies, and each of their respective officers, directors,
employees, shareholders, attorneys and agents (each an "indemnified
party" and, collectively, "indemnified parties") from and against any
and all claims, damages, losses, liabilities, suits, actions, demands,
proceedings (whether legal or administrative), and expenses (including,
but not limited to, reasonable attorney's fees) threatened, asserted, or
filed by a third party against any of the indemnified parties arising
out of or relating to User's use of the Services, (ii) any violation by
User of the AUP, (iii) any breach of any representation, warranty or
covenant of User contained in this Agreement or (iv) any acts or
omissions of User. The terms of this section shall survive any
termination of this Agreement.
- Waiver of Jury Trial
- Both You and Penticton Web Design & Hosting hereby agree to
waive all respective rights to a jury trial of any claim or cause of
action related to or arising out of this Agreement.
- The scope of the waiver is intended to be all encompassing of
any and all disputes that may be filed in any court and that relate
to the subject matter herein, including without limitation, contract
claims, tort claims, breach of duty claims, and all other common law
and statutory claims.
- You and Penticton Web Design & Hosting each acknowledge that the
waiver is a material inducement for each party to enter into a
business relationship, that each party has already relied on the
waiver in entering into this Agreement and that each will continue
to rely on the waiver in their related future dealings.
- Each party further warrants and represents that each has had the
opportunity to have counsel review this Agreement and this waiver.
- The waiver is irrevocable, meaning that it may not be modified
either orally or in writing, and the waiver shall apply to any
subsequent amendments, renewals, supplements or modifications to
this Agreement. In the event of litigation, this Agreement may be
filed as written consent to a trial by court.
- Miscellaneous.
- Independent Contractor. Penticton Web Design & Hosting
and User are independent contractors and nothing contained in this
Agreement places Penticton Web Design & Hosting and User in the
relationship of principal and agent, master and servant, partners or
joint venturers. Neither party has, expressly or by implication, or
may represent itself as having, any authority to make contracts or
enter into any agreements in the name of the other party, or to
obligate or bind the other party in any manner whatsoever.
- Governing Law; Jurisdiction. Any controversy or claim
arising out of or relating to this Agreement, the formation of this
Agreement or the breach of this Agreement, including any claim based
upon arising from an alleged tort, shall be governed by the
substantive laws of the State of Massachusetts. The United Nations
Convention on Contracts for the International Sale of Goods does not
apply to this Agreement. Any suit, action or proceeding concerning
this agreement must be brought in a state or federal court located
in Middlesex County, Massachusetts. EACH OF THE PARTIES HEREBY
IRREVOCABLY CONSENTS TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS
(AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM) IN ANY SUCH
SUIT, ACTION OR PROCEEDING AND IRREVOCABLY WAIVES, TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH IT MAY NOW
OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT,
ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION
OR PROCEEDING WHICH IS BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN
AN INCONVENIENT FORUM.
- Headings. The headings herein are for convenience only
and are not part of this Agreement.
- Entire Agreement; Amendments. This Agreement, including
documents incorporated herein by reference, supersedes all prior
discussions, negotiations and agreements between the parties with
respect to the subject matter hereof, and this Agreement constitutes
the sole and entire agreement between the parties with respect to
the matters covered hereby. In case of a conflict between this
Agreement and any purchase order, service order, work order,
confirmation, correspondence or other communication of User or
Penticton Web Design & Hosting, the terms and conditions of this
Agreement shall control. No additional terms or conditions relating
to the subject matter of this Agreement shall be effective unless
approved in writing by any authorized representative of User and
Penticton Web Design & Hosting. This Agreement may not be modified
or amended except by another agreement in writing executed by the
parties hereto; provided, however, that these Terms of Service may
be modified from time to time by Penticton Web Design & Hosting in
its sole discretion, which modifications will be effective upon
posting to Penticton Web Design & Hosting's Web site. Upon renewal
of any services or products, User agrees to all Terms of Service in
effect on date of renewal and any amendments which take effect
pursuant to the terms hereof.
- Severability. All rights and restrictions contained in
this Agreement may be exercised and shall be applicable and binding
only to the extent that they do not violate any applicable laws and
are intended to be limited to the extent necessary so that they will
not render this Agreement illegal, invalid or unenforceable. If any
provision or portion of any provision of this Agreement shall be
held to be illegal, invalid or unenforceable by a court of competent
jurisdiction, it is the intention of the parties that the remaining
provisions or portions thereof shall constitute their agreement with
respect to the subject matter hereof, and all such remaining
provisions or portions thereof shall remain in full force and
effect.
- Notices. All notices and demands required or contemplated
hereunder by one party to the other shall be in writing and shall be
deemed to have been duly made and given upon date of delivery if
delivered in person or by an overnight delivery or postal service,
upon receipt if delivered by facsimile the receipt of which is
confirmed by the recipient, or upon the expiration of five days
after the date of posting if mailed by certified mail, postage
prepaid, to the addresses or facsimile numbers set forth below the
parties' signatures. Either party may change its address or
facsimile number for purposes of this Agreement by notice in writing
to the other party as provided herein. Penticton Web Design &
Hosting may give written notice to User via electronic mail to the
User's electronic mail address as maintained in Penticton Web Design
& Hosting's billing records.
- Waiver. No failure or delay by any party hereto to
exercise any right or remedy hereunder shall operate as a waiver
thereof, nor shall any single or partial exercise of any right or
remedy by any party preclude any other or further exercise thereof
or the exercise of any other right or remedy. No express waiver or
assent by any party hereto to any breach of or default in any term
or condition of this Agreement shall constitute a waiver of or an
assent to any succeeding breach of or default in the same or any
other term or condition hereof.
- Assignment; Successors. User may not assign or transfer
this Agreement or any of its rights or obligations hereunder,
without the prior written consent of Penticton Web Design & Hosting.
Any attempted assignment in violation of the foregoing provision
shall be null and void and of no force or effect whatsoever.
Penticton Web Design & Hosting may assign its rights and obligations
under this Agreement, and may engage subcontractors or agents in
performing its duties and exercising its rights hereunder, without
the consent of User. This Agreement shall be binding upon and shall
inure to the benefit of the parties hereto and their respective
successors and permitted assigns.
- Limitation of Actions. No action, regardless of form,
arising by reason of or in connection with this Agreement may be
brought by either party more than two years after the cause of
action has arisen.
- Counterparts. If this Agreement is signed manually, it
may be executed in any number of counterparts, each of which shall
be deemed an original and all of which together shall constitute one
and the same instrument. If this Agreement is signed electronically,
Penticton Web Design & Hosting's records of such execution shall be
presumed accurate unless proven otherwise.
- Force Majeure. Neither party is liable for any default or
delay in the performance of any of its obligations under this
Agreement (other than failure to make payments when due) if such
default or delay is caused, directly or indirectly, by forces beyond
such party's reasonable control, including, without limitation,
fire, flood, acts of God, labor disputes, accidents, acts of war or
terrorism, interruptions of transportation or communications, supply
shortages or the failure of any third party to perform any
commitment relative to the production or delivery of any equipment
or material required for such party to perform its obligations
hereunder.
- No Third-Party Beneficiaries. Except as otherwise
expressly provided in this Agreement, nothing in this Agreement is
intended, nor shall anything herein be construed to confer any
rights, Terms of Service or equitable, in any Person other than the
parties hereto and their respective successors and permitted
assigns. Notwithstanding the foregoing, User acknowledges and agrees
that any supplier of third-party product or service that is
identified as a third-party beneficiary in the Service Description,
is an intended third-party beneficiary of the provisions set forth
in this Agreement as they relate specifically to its products or
services and shall have the right to enforce directly the terms and
conditions of this Agreement with respect to its products or
services against User as if it were a party to this Agreement.
- Government Regulations. User may not export, re-export,
transfer or make available, whether directly or indirectly, any
regulated item or information to anyone outside the United States in
connection with this Agreement without first complying with all
export control laws and regulations which may be imposed by the
United States government and any country or organization of nations
within whose jurisdiction User operates or does business.
- Marketing. User agrees that during the term of this
Agreement Penticton Web Design & Hosting may publicly refer to User,
orally and in writing, as a User of Penticton Web Design & Hosting.
Any other public reference to User by Penticton Web Design & Hosting
requires the written consent of User.
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